Last update: 04/11/2022
We at a boutique internet marketing agency acting on behalf of Private Entrepreneur Rybalchenko Roman Andreyevich (hereinafter referred to as “We“, “Agency“), take the privacy of our users’ information on the Roman.ua website (hereinafter referred to as the “Website“, “Roman.ua“, “Site“) seriously.
This document answers questions about how we work with confidential information at Roman.ua and why you should not worry about the safety of your personal data.
What is Roman.ua and why does it need your personal data
Roman.ua is a performance marketing agency. We specialize in web analytics, email marketing, PPC advertising. You can find more information about us on the website in the section about the Agency.
The agency website collects personal data in order to better understand the needs of users, improve the quality of services, inform about services and important changes in the agency, and not only, conduct marketing and statistical research and, of course, to be able to contact the user.
What data is personal
Personal data is personal information about a user that identifies him as a person. Such information may include name, surname, location information, physical data (age, gender, etc.), social characteristics (profession, position, length of work, etc.).
According to the current legislation, data processing is understood as any action with your personal information. This may be the collection, organization, recording, storage, use, structuring, disclosure of information in any way, and so on.
What kind of information does Roman.ua collect?
We collect, process, and store information that the visitor voluntarily provided to us through lead forms on the site, subscription forms, chatbots, brief forms of certain types of services with which the visitor can familiarize himself in detail on our website.
We may collect data about:
- name and surname;
- email address;
- company name;
- about the Client’s website, about his company and product;
- geographic markets for the presence of the Client’s product;
- the needs and plans of the Client;
- about the Client’s budgets for marketing, etc.
This is an example list. Over time, it can be supplemented or cut.
Who has access to your data
Our agency does not work autonomously, but consists of a qualified team. To provide high quality services, we employ employees and also work with independent contractors. For this reason, a certain part of your personal data may be transferred to third parties or external services (for example, an email service provider).
What is the data retention period
Roman.ua does not store user data for longer than is necessary to fulfill the purpose for which it is collected.
The Agency stores Clients’ data throughout the entire period of work with them. In the future, this information is archived and backed up. Some data cannot be deleted, such as data from tax documents, statements, data inside complex backups, and so on.
What we do to protect personal data
Roman.ua takes both technical and organizational measures to protect Users/Clients personal information from unauthorized or illegal processing and from any accidental damage or loss. We do not stand still and constantly improve personal data protection measures to keep up with the latest technological developments.
Technical protection measures
In cloud services, at least 1 (one) time per month, we make backups of important information.
We store passwords in special programs such as 1Password or Zoho Vault and use two-factor authentication wherever possible.
For the reliability of information stored on the Agency’s website, we use the Hypertext Transfer Protocol (HTTPS).
Data storage The agency is run with the help of a reliable hosting provider Siteground and an enterprise solution from Google – G Suite.
We have implemented the signing of confidential information non-disclosure agreements by employees and contractors, in which we prescribe in detail the rights and obligations for the protection of personal data.
We do not disclose Clients’ information about site traffic, conversions, sales figures, and other information that could harm them if it gets to competitors. The exception is those cases when the Client and I approved the publication of this information or it is already public.
At the same time, we systematically conduct briefings with employees on the protection of the personal data of users/Clients.
We delimited areas of responsibility and functional responsibilities for employees in order to remove cases of important data being held by many employees without need at the same time. If possible, we issue limited access to employees and check the validity of the issued access.
Roman.ua does not transfer your personal data to third parties, except when such provision of data is required by the competent state authorities in accordance with applicable laws.
For users from the European Union, we are ready to guarantee the implementation of the basic provisions for the protection of personal data adopted in the EU.
These provisions include:
- the right to restrict data processing;
- the right to access user data;
- the right to erasure (“the right to be forgotten”);
- the right to data portability;
- the right to revoke the user’s consent;
- the right to correct personal data;
- the right to object to data processing.
Respect for the privacy of minors is one of our main concerns. At Roman.ua, we only provide services if the user is at least 18 years of age or from the age when the user is legally competent to enter into transactions. If the user is under 18 years of age, he must obtain the permission of his parents/guardians before providing any personal data to Roman.ua. Such a user guarantees that one of the parents/guardians is familiar with the rules of the site and accepts these conditions.
Requests to the Agency
Roman.ua tries in a timely manner to consider the requests of visitors regarding the collection, processing, and storage of their personal data. As a rule, we respond promptly, while we have the right to respond within a month from the date of submission of such a request.
The response time may be extended by 2 (two) months if the Agency is overloaded with requests from different users. We will notify the user of such extension within one (1) month of receipt of the request, stating the reasons for the delay.
We respect the privacy of our users and therefore make every possible effort to comply with the rules established by this policy. At the same time, the Agency cannot 100% guarantee the safety of data if there are factors beyond our control and influence, as a result of which information will be disclosed.
The Roman.ua website and all information posted on it are provided on an “as is” basis without any warranties. The Agency does not and cannot be held liable for negative consequences, as well as for any losses, including for lost profits, which appeared as a result of restricting access to the website or as a result of visiting it and using the data posted on it.
At the same time, Roman.ua may contain links to resources that belong to third parties that are not related to our Agency. We are not responsible for the completeness, reliability, and accuracy of the information posted on the resources of third parties, and we do not undertake obligations to maintain the confidentiality of data left by visitors on such websites. When you visit other sites, please read their privacy policies.
In case of violation of the protection of the personal data of users, the Agency will immediately notify the users and the competent supervisory authority for the protection of personal data. In doing so, we make every reasonable effort to minimize any such risks.
Changes and additions
Our Agency does not stand still. We are constantly growing and developing, therefore, from time to time we may make changes and update this policy.
Any changes to this document will be posted on the website, so please review this page periodically to ensure you are happy with the changes.
Thank you for reading this policy to the end. If you have any questions, please write to us at firstname.lastname@example.org